If you have received an Australia Post Parcel Tracking Code in your email you can check the status of your delivery at any time by visiting the Australia Post Tracking page. Click Here to track your Parcel at Australia Post
AVEL INNOVATIONS PTY LTD offers a range of return & refund options depending on your circumstances, what you purchased, and how you purchased it. Our policy complies with Australian Consumer Law, and your rights are protected
For more information, please refer to our Return Policy.
All TVs will need to be suitably packaged for transit prior to return to prevent any damage, especially to the screen. Please follow the instructions in the document ‘How to Return your Product’ available via this link, or request it from our Customer Service team.
All credit card payments are made through our secured gateway through PayPal & Sprite. You can view our Privacy Policy for more information.
Please call us on 0423 494 545 for further assistance. We are open from Monday through Friday 9:00am to 5:00pm AEST.
